Long Electric LLC

Long Electric LLC is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Lenoir City office and is responsible for providing on-site client installation, repair, and maintenance for their electrical issues.  

The ideal candidate is prompt and reliable, has superior support skills, and excellent communication skills. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Responsibilities: 

• Support the client – Oversee all network services and perform tests on home and circuits.  Troubleshoot issues and resolve any requests or concerns promptly. Perform tests to ensure systems are error-free. Maintain customer relationships and follow company guidelines.
• Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.

Requirements: 

• High school diploma or GED required; NEC knowledge required
• Valid Driver's License
• Ability to build strong relationships with the customer and display excellent communication skills
• Ability to manage your workflow in a timely and consistent manager
• Ability to lift up to 55 pounds
• Problem-solving skills and mechanical aptitude
• Computer skills including Microsoft office
• Knowledgeable about all safety requirements

About Long Electric LLC:

Long Electric LLC is an organization dedicated to customer service. Our employees enjoy a work culture that promotes family values while maintaining a business culture.  

Long Electric LLC: benefits include health care, paid time off, retirement savings, vacation time, and life insurance.